Senior UX Designer  ·  Brussels

Mauricio Paim

Twenty years ago I was aligning cyan, magenta and yellow plates in a Brazilian print shop. The tools changed. The job didn’t: I make complex things line up.

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Story

From ink on paper
to services at scale

I learned design where mistakes are printed ten thousand times: a print shop in Brazil, setting business cards, books and magazines, and learning color theory the hard way, watching plates come into register.

University in England pulled me into the web. Back in Brazil I joined a just-founded web performance startup as designer and maker, one of its core trio, from university incubation to acceleration in São Paulo. Then three years redesigning a travel SaaS: research, information architecture, testing, the whole loop.

Since 2018 I’ve been in Brussels, designing for telecom, logistics, finance and events, and today the national postal service, where the things I draw are used by millions of people. My work runs the full arc: interviews and service blueprints at one end, design systems and front‑end‑ready specs at the other.

Lately the two ends are joining up. I increasingly build what I design: prototyping in code, working with AI tooling, writing design rules instead of pushing pixels. It feels a lot like the print shop again. Define the system well, and every copy comes out right.

Experience

One continuous line

  1. 2024 – now BE

    bpost Senior UX Designer

    Core digital services of the Belgian postal group, used by millions. Research, design strategy and interface refinement: clarity, efficiency, accessibility.

  2. 2021 – 24 BE

    Movify UX Consultant

    Selected missions: service design for AlphaCredit (future vision of finance & mobility, co-created with stakeholders), product design at Proximus, and end-to-end UX at Easyfairs, from concept to technical handover.

  3. 2018 – 19 BE

    Alpega TMS UX Designer

    Built the design process from scratch and unified a logistics platform under one consistent design language.

  4. 2014 – 17 BR

    SBTUR UX Designer

    Three years on a travel SaaS in Florianópolis: information architecture redesign, user research and testing, marketing automation.

  5. 2013 – 14 BR

    Upwell Web Performance Designer & Maker

    Joined a just-founded web performance startup and became one of its core trio. Incubated at the university, then accelerated in São Paulo alongside a batch of other young startups.

  6. 2009 UK

    The Monteiro Clinic Web Designer

    Magazine ads, website, newsletters. London, with a foot in both print and web.

  7. 2006 – 07 BR

    Gráfica Xingu Graphic Designer

    The print shop. Business cards, books, magazines, from design to finishing. Where the line starts.

Education

  1. 2011 – 12 UK

    Leeds Metropolitan University BSc (Hons)

    Multimedia Technology, with a focus on UI and UX.

  2. 2009 – 11 UK

    Bradford College FdSc

    Multimedia and Design: web design and front-end development.

How I work

Understand before designing

Interviews, workshops, service blueprints. I’d rather ask one more question than redesign the wrong thing beautifully.

Systems over screens

A good rule outlives a thousand mockups. I write design decisions down so they scale without me in the room.

Prototype in the real material

Paper for print, code for software. The closer the prototype is to the material, the more honest the answer.